Important terms governing use of the ServiceMax website, online services, scheduling and customer resources.
These Terms & Conditions govern your use of the ServiceMax Co. website and online services. By using this website, you agree to these terms.
This website is provided for informational purposes and to allow customers and prospective customers to learn about ServiceMax, request service, request estimates, schedule appointments, access customer resources, and communicate with us. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use it for unlawful purposes.
Submitting a service request, appointment request, estimate request, or online booking does not by itself create a binding service agreement or guarantee an appointment time. ServiceMax may contact you to confirm scheduling, scope of work, availability, pricing, property access, or other details before work is performed. Online availability may change, and ServiceMax reserves the right to reschedule or decline a request when necessary.
Website descriptions, examples, promotions, and general pricing information are not binding estimates unless expressly identified as such. Actual pricing may depend on equipment, materials, labor, site conditions, permits, diagnostics, project scope, and other circumstances. For projects requiring a written proposal or contract, the signed proposal or contract controls if it conflicts with information appearing on this website.
Certain services or projects may require deposits or progress payments. Financing may be offered through independent third-party providers and is subject to credit approval and the provider's own terms and conditions. ServiceMax does not guarantee financing approval, interest rates, promotional terms, or availability.
ServiceMax may offer HVAC, generator, or other service memberships. Membership pricing, benefits, renewal terms, exclusions, and service availability are governed by the applicable membership agreement or offer in effect when the membership is purchased or renewed. Website descriptions are summaries and do not replace any applicable membership agreement.
When you provide your mobile number and consent to text communications, ServiceMax may send messages regarding service requests, appointments, estimates, job updates, membership information, and renewals. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Where supported, reply HELP for assistance. Consent to receive marketing or promotional text messages is not a condition of purchase. Wireless carriers are not responsible for delayed or undelivered messages.
The ServiceMax customer portal may allow customers to view information such as appointments, estimates, invoices, memberships, documents, or service history. You are responsible for protecting your account credentials and for activity occurring through your account. Contact ServiceMax promptly if you believe your account has been accessed without authorization.
This website may link to or integrate with third-party services such as ServiceTitan, Google, Wells Fargo, or other providers. ServiceMax is not responsible for the content, availability, security, privacy practices, or terms of independent third-party services.
Website text, branding, graphics, layout, photographs owned by ServiceMax, logos, and other original content may not be copied, reproduced, distributed, or commercially used without permission, except as permitted by law. Manufacturer names and trademarks belong to their respective owners.
Project photographs and descriptions may be used to illustrate the types of work ServiceMax performs. Individual projects, equipment, finishes, conditions, costs, and results vary.
We attempt to maintain accurate website information but cannot guarantee that every page is error-free or continuously current. Equipment specifications, manufacturer programs, rebates, financing, pricing, promotions, and service availability may change.
Online forms, email, chat, and website scheduling should not be relied upon for situations involving an immediate danger to people or property. For emergencies involving fire, gas, electrical hazards, medical emergencies, or other immediate threats, contact the appropriate emergency authority.
To the fullest extent permitted by applicable law, ServiceMax is not responsible for damages arising solely from website outages, transmission delays, third-party services, inaccurate third-party information, or reliance on general website information. Nothing in these Terms is intended to waive rights or obligations that cannot legally be waived.
Use of personal information submitted through this website is governed by our Sitemap Privacy Policy.
ServiceMax may update these Terms periodically. Updated terms become effective when posted unless otherwise stated.
These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles, except where federal law applies.
ServiceMax Co.
7816 Frontage Rd.
Skokie, IL 60077
Phone: 847-984-3985
Email: team@goservicemax.com
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